Privacy and Confidentiality
Your wellness journey is personal. We know that there are some things you might not want to share with us—and that’s okay. On Wellness Together Canada, you can access support without needing to disclose more than you want to. You can also feel confident that your information will be kept private and secure.
Minimizing collection of sensitive health data
We collect only the sensitive health data required to provide the services you request, and only with your permission.
When you create an account, the only information we need is:
An email address
A security question and answer
Your age range (e.g. 19–29, 30–39, etc.)
If you would like to, you can provide more information about yourself, such as your gender or ethnicity. This information will help us understand who is using Wellness Together Canada, and how we can be most helpful. We understand this information is sensitive, and we will treat it as confidential (as described below).
Securing your data
The information you provide is kept private and confidential. We will not trade or sell your personal information to other people or organizations. We will not share your personal information without your consent.
Deleting your account
You can delete your Wellness Together Canada account at any time. This would also result in the deletion of your personal data.
You can delete your account by emailing email@example.com. When your account is deleted, we'll make sure that all electronic and hard copies of your information are securely destroyed and irreversibly deleted from our live systems within 7 days.
Data use and storage
Your right to choose what you share
We will never push you to share information with us if you don’t want to.
You’re in charge of your own wellness. We’ll never ask you to share more information than what you are comfortable with. You always have control over what you disclose and how you engage with our services.
Commitment to openness and transparency
We strive to make sure our privacy and data policies are accessible to all.