Information for Professionals
Resources for Healthcare Providers, Social Service Providers, and Community Organizations
Wellness Together Canada is a virtual mental health and substance use health portal. The aim is to support people of all ages living in Canada, and Canadians abroad. Services are available 24/7, with few barriers, all at no cost. No appointment, referral or scheduling is required.
Wellness Together Canada provides resources that can complement professional support and be used independently. Some ways that Wellness Together Canada might work alongside a healthcare practice include:
Client’s track their mood, wellbeing, and functioning and review the results with a healthcare provider during appointments
High quality self-directed resources on the Wellness Together Canada platform can support treatment goals
Reliable and immediate crisis support
Individual counselling with no referral or wait list
Should a person or healthcare professional be unsure where to start they can connect with a Wellness Together Canada Program Navigator to help find resources or services that meet their needs.
Wellness Together Canada Benefits
Wellness Together Canada is based on Stepped Care 2.0 (SC2.0 ©). This model organises services and improves access to mental health and substance use health resources and services. SC2.0© is a flexible approach that provides a range of resources and care options, including both formal and informal resources and services. It embodies a recovery-oriented approach and recognizes that one type of service won’t work for everyone.
The services available on the platform are of varying intensity levels. Some resources are low intensity self-directed options (reading articles online). Others are higher intensity (connecting with a counsellor for one-on-one support).
Wellness Together Canada prioritizes the following:
Informed choice and preference
Individual readiness and fit
Low barrier, immediate access
Mental health literacy
Frequently Asked Questions
When can people access Wellness Together Canada resources?
The majority of Wellness Together Canada resources and services are available 24/7.
What phone, internet or computer access is required to use Wellness Together Canada resources?
Internet access is required for most wellness literacy, programming, group Peer Support, and skill-building e-courses/exercises.
Phone access is required for one to one warm line peer support, individual counselling and crisis support. Collect calls are accepted.
Is there a cost to using Wellness Together Canada services?
All of Wellness Together Canada’s services and resources are free to use for anybody, including individuals and healthcare provider organizations.
Who can access Wellness Together Canada?
Wellness Together Canada is open to all people who live in Canada and Canadians abroad. No ID, health card, proof of residency is needed to access services. A referral is not required to access Wellness Together Canada resources and services.
It helped me a lot during a period of burnout. It provided me with an insight on what activities had the most negative and positive impact on my mood, so I now know how to better cope and I’m more proactive in my self-care.
I have to say that this service saved my life. [...] [Wellness Together Canada] was the only free mental health service I was able to access.
"I find this app v[ery] useful as someone with multiple mental/physical health diagnoses including a mood disorder. Sometimes we think we are on top of everything and doing fine, but the health assessment tool helped me to reconsider my current situation and see that I'm dealing with a lot more stress than I realised, and that I need to take better care of myself. I'm looking forward to using the mood meter and using this app as part of my recovery plan!! :)
